Digital administrative assistant: 24/7 support in 80 languages!

Digital administrative assistant: 24/7 support in 80 languages!

In times when everything is getting faster and more uncomplicated, the administration is not left behind. On July 2, 2025, the introduction of a digital advisor for administrative concerns will be celebrated, which will be available to the citizens around the clock in the future. Without any annoying queues or long wait at the switch - the new digital helper is a real profit for everyone who wants to get in touch with the administration. This groundbreaking innovation we are in Schongau in the form of the most modern artificial intelligence that provides users targeted answers to their questions.

The digital advisor shines primarily through its multilingual support: over 80 languages ​​are available. So people who are not powerful for the German language can clarify their concerns without hurdles. Funkies such as the form search, application support and general information make the use particularly intuitive. Thanks to the continuous user feedback, the advisor is continuously improved and can therefore better respond to the needs of the citizens.

data protection and user -friendliness

Another important aspect of the new technology is data protection. The highest standards are observed and personal data is not stored-the solution is GDPR-compliant. Data processing takes place exclusively on servers within the EU. However, it should be noted that sensitive data should not be entered during the interaction with the Advisor in order to ensure the protection of the privacy of the users.

For more complex concerns, specialist departments are also available in order to enable serious relief for administrative staff. Anyone who has been waiting for a long switch knows how valuable this aspect is. The digital advisor could not only increase efficiency, but also release human resources in administration for more demanding tasks.

The future of administration

What's next? The digitization process draws circles and will revolutionize the way we interact with authorities. The digital advisor is a step in the right direction and shows how technology can make everyday life easier. Further information on the legal basis of the data processing and the possible uses of AI in the administration can be found on the website of Landes Baden-württemberg .

we are excited to see where the digital journey takes us! What is certain is that the citizens can only benefit from this innovation and that the administration is raised to a new level as a whole. It remains to be seen how this innovative approach will prove itself in practice, but the signs stand well for a successful future.