Change at the top: Jürgen Kieslich takes over management!

Change at the top: Jürgen Kieslich takes over management!

A change is looming: The Stromnetz Kulmbach GmbH & Co. KG is facing a change in management. From July 1, 2025, Jürgen Kieslich will take over management after Reinhold Kellner, who has been in office since January 1, 2017, retires. Kellner paved the way for Kieslich, who previously gained a lot of experience in the Bayernwerk Netz GmbH customer center in Kulmbach.

The handover took place during a ceremony that was largely dedicated to the new leadership in May. Stephan Pröschold handed over his position to Christof Lange last year, which meant that the company management was well prepared for the upcoming changes. The company, which is 51 percent owned by Stadtwerke Kulmbach and 49 percent by Bayernwerk Netz GmbH, takes responsibility for the medium and low voltage network in the region. These changes bring a breath of fresh air that should also improve the quality of care in the coming years.

The new leadership and its challenges

Jürgen Kieslich faces a number of challenges, especially in a rapidly changing energy market. Christof Lange's statement that he has taken over Pröschold's position illustrates the continuous change and the need to adapt to new circumstances. In recent years, the requirements for energy supply have changed drastically. Nowadays, customers are well informed and place high demands on the reliability and transparency of service providers.

With this in mind, it is important that consumers know what options are available to them if problems arise. The Federal Network Agency informs about the possibilities of consumer complaints. This can be submitted for incorrect billing as well as for inadequate services. Those too Stromnetz Kulmbach GmbH offers its customers the opportunity to request arbitration if the problem cannot be resolved.

Strengthen consumer rights

Consumers should be aware that they can initiate legal proceedings if they have complaints. A written request that describes the contract details and the facts in detail is the first step. The deadline for the company's response is four weeks, during which the company must address the issue. If no solution is found within this time, those affected can contact the Energy Arbitration Board. Mediation is usually free of charge and aims to reach an agreement within three months.

The coming months promise an exciting time for Stromnetz Kulmbach GmbH & Co. KG, which would like to provide fresh impetus with new management. In an industry that is constantly changing, it is important to remain flexible while not losing sight of your customers. The company will continue to be an important partner for the citizens of Kulmbach in the future.